FAQ

Default solution folder, feel free to edit or delete it.

I have finally graduated from training - what now?
Congratulations! You will now have an active profile for our clients to review. When the client chooses you for interview, our HR personnel will get in cont...
Sat, 13 Dec, 2014 at 11:00 AM
What if I am not available to take an interview - will I be terminated?
For as long as you give an advance notice and have a very valid excuse for missing an interview, we can give consideration. But please remember: in the end,...
Sat, 13 Dec, 2014 at 11:01 AM
How do we get paid?
We are paid twice monthly every 5th and 20th of the month in Pacific Standard Time via Security Bank. Please coordinate with HR in setting up your account w...
Sat, 13 Dec, 2014 at 11:01 AM
How soon can I get a raise and how often do we get raises?
We have a post-probation increase after 6mos and this is being evaluated by the coaches. The clients then do the Annual Performance Evaluation (APE) on your...
Sat, 13 Dec, 2014 at 11:01 AM
What if my client is not responsive and does not complete the APE on time?
The annual increases are part of the contract between MOD and clients. Your coach will take necessary action to get this increase applied. You may follow-up...
Sat, 13 Dec, 2014 at 11:02 AM
I understand we have other benefits like incentive leave and HMO. How do we go about getting these?
When you reach your first year with MOD, you are automatically entitled to the incentive leave. Incentive leave are renewed every January 1st. You will need...
Sat, 13 Dec, 2014 at 11:02 AM
Can I add more dependents to my HMO? How much do I need to pay?
We have restrictions as to the dependents that we can add to our HMO, these are:  Parents for Single status VAs  Spouse and Children for Married status VAs...
Sat, 13 Dec, 2014 at 11:02 AM
What is the coverage of our HMO?
We have Member Benefit Limit (MBL) of 120,000 per illness as specified in the brochure you will receive from Maxicare along with your card. We have dental c...
Sat, 13 Dec, 2014 at 11:03 AM
How about loans? I hear this is also a part of our benefit as VAs of MOD.
VAs who have been with MOD for 6 months with 1 client may apply for loan for various needs such as medical, educational, equipment upgrades, etc. You may se...
Sat, 13 Dec, 2014 at 11:03 AM
How do I request for an ID?
You have to be at least 6months with a client to qualify for an ID. Please go HERE to apply. We will be deducting 135.00 pesos from your payroll for printin...
Thu, 16 Jul, 2015 at 11:58 PM